Membership and Borrowing

Library Cards

A Newmarket Public Library card or e-access card is free if you are a resident of Ontario. Your library card gives you access to the library's computers as well as the Online Library from anywhere including ebooks, audiobooks, films, movies, magazines, music and more. An e-access card is a membership card that allows use of our Online Library only. Guest passes are available at Customer Service for visitors to access the library's computers.

Get or Renew a Card

Getting a library card

Register online for a Newmarket Public Library card or e-access card or in person at the library. If applying online, your new card number will be emailed to you and the physical card will be mailed to the address you provide.

Renewing your card

Both full-access and e-access Newmarket Public Library cards are renewed every 2 calendar years with valid ID. Please visit the library with valid ID or renew your card online.  All outstanding balances must be paid before a card can be renewed. If you have a balance, please call or visit the library to pay all outstanding charges. Not sure if you have charges? Check your account.

ID accepted

You need one piece of government-issued valid ID showing your name and current address, such as: 

• Ontario Driver's License
• Ontario Photo ID Card

 Otherwise, you need one piece of valid ID with your name, plus a document with your address. You must have one item from each list:

Proof of name includes: 

• Birth certificate
• Passport
• Social Insurance Number document
• Student ID Card

Proof of address must be dated within the last 6 months and includes: 

• Utility or property tax bill
• Mortgage or rental agreement
• Financial or government benefits statement
• Letter from a long term care facility or group home 
• Addressed letter from a recognized institution
• Ontario Motor Vehicle Permit (not expired)
• Report card (first page with address)

Lost or stolen card?

Please report lost or stolen cards immediately by contacting us by email, phone or coming in to the library in person. You are responsible for all items borrowed on your library card before reporting it.

Library cards for school trips or group visits

This service is temporarily on hold due to COVID-19.

Borrowing

You can log into your library account with your library card number and PIN. You can view the full library catalogue, manage your items and maintain a reading history to keep track of books you've read.

Borrowing periods

Most loans are for three weeks. Some high-demand items may be for a shorter period of time. You must bring your card every time you borrow an item at the library. Your library card also provides access to borrow, reserve and download digital materials. Visit the Online Library to learn more.

Reserving an item

You can place a hold online or reserve items in person or by phone. You will be notified by phone or e-mail when it is ready for pick up. Items must be picked up within one week of being notified. If you are going away, you can suspend your holds in the Online Library or by phone.

Renewing an item

Renew an item in person, by phone or renew an item online. You will need your library card number and 4-digit Personal Identification Number (PIN) to renew by phone or online.  Some items cannot be renewed if the item has been placed on hold.

Returning

Return your items on the due date. There is a 24-hour return slot outside the library to return items after hours.

You can drop off your items at Upper Canada Mall. There is a Book Drop located on the Lower Level at Upper Canada Mall near Shoppers Drug Mart. Items are collected twice a week and checked in at the library.