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COVID-19

Library Service During COVID-19 Closure

Although the physical library is closed until further notice, we continue to offer online library services. Subscribe to this page and follow us on Facebook and Twitter to stay informed on service updates, online programs and more! Please note, regular Library Board meetings are cancelled but emergency meetings may be held online. Visit our Library Board calendar for future meetings.

Contacting the Library

Send an e-mail to: npl@newmarketpl.ca
Use askNPL to send a question and receive a reply via e-mail or text message.
Send a text message to askNPL at 905-769-0433
Call us at 905-953-5110. Please leave a message and we will return your call before 5pm daily.

Borrowing and Memberships

Contact us to renew your library card, get a temporary e-access card or ask questions about your account.
Keep library materials until we re-open. Late fees will not be charged for items due during the closure (this includes inter-library loans).
All due dates have been extended to one week after re-opening, unless the item has already been billed for replacement.
All reserved items will be held until one week after re-opening.
Library card restrictions from outstanding fines have been lifted so all users can access our e-resources during the closure.

Online Library and Tech Help

Adults, kids, and teens can find eBooks, eAudiobooks, eMagazines, eVideos, eLearning courses and more through our Online Library.
We can offer suggestions on what you should read next from our eBooks and eAudiobooks.
Here are additional online resources and/or existing resources with service updates:

TumbleMath provides access to free math stories and comics, available until August 31, 2020.
Scholastic Learning at Home provides free resources for K-12 learning, available until June 30, 2020.
Teens can visit TeenBook Cloud for a great collection of ebooks and ecomics, available until August 31, 2020.
Learning from home is easy with Homework Help from Infobase a great resource for teens, available until June 10, 2020. Username: newmarketpl Password: online
Investigate your family history with Ancestry Library Edition, available (from home) until May 31, 2020.
Enjoy 24 hours of music streaming per day through Freegal Music, available until September 30, 2020.
Hoopla has more titles to enjoy that do not count against your monthly limit until May 31, 2020.

For help with Online Library, e-mail our Tech Help staff at makerhub@newmarketpl.ca or call the library's phone number.

Online Programs

Online programs will be delivered on a variety of platforms including Facebook, YouTube and Zoom.
We have a growing collection of Online Storytimes on our YouTube channel.
Register for Online Knitting, Crocheting and Sewing Circle taking place every Wednesday starting April 29, 2020.
Register for our Stay at Home Book Chat on alternating Wednesdays starting from May 13, 2020.
Register for Don't Just Spring Clean...SPRING CLEAR! taking place on May 21, 2020.
Register for Getting Started with Online Library taking place every Friday starting May 22, 2020.
Register for Online Gardening Club taking place on May 21, 2020.
Register for our Online Baking Club on May 28, 2020.
Contribute to Together In Isolation COVID-19, an online archive that will serve as a digital time capsule.

Phone Check-in Service

To help you stay connected during isolation, the library has launched the Phone Check-In Service where you can request a friendly phone call from a library staff member. We can call you just to say hello and see how you're doing, or we can chat about books, movies or show you how to access our Online Library from home. If you are experiencing hardship as a result of COVID-19, we can help connect you to community resources, too.

Register for our Phone Check-in Service or call 905-953-5110. Please note: for support with mental health crisis, we recommend calling the York Support Services Network at 1-855-310-COPE (2673).

Community Resources

Food and delivery service

Newmarket Food Pantry Call to book appointment for food hamper delivery 905-895-6823 x120
York Region Food Network - Community Meals take-out meals available from community agencies and churches
Routes Connecting Communities Ride and delivery service. Free delivery of food hampers, medication and groceries for those eligible. Friendly calls for people who are frightened and/or socially isolated 905-722-4616 or email info@routescc.org
Meals on Wheels (CHATS) Call for meal delivery orders for CHATS clients - only order what you need 1-877-452-4287
Rose of Sharon Call for counselling support for pregnant and parenting young moms experiencing higher levels of anxiety and stress. Delivering care packages of diapers, wipes, baby formula and cereal 905-853-5514
CHATS COVID-19 Support Services Call for support with getting food and groceries, urgent personal support and homemaking services, getting to medical appointments or if you need to talk to someone 1-877-452-4287

Shelter and crisis support

COPE Community Crisis Response Service for persons who are having a mental health crisis, and their family or friends call 1-855-310-COPE (2673)
Inn From the Cold Overnight shelter extended to May 31. Shelter is first-come, first-served and opens Monday, Wednesday and Thursday at 3 p.m. and Tuesday, Friday, Saturday and Sunday at 7 p.m. Daytime Drop-in program closed until further notice. Located at 510 Penrose St, 905-898-1274
CHATS COVID-19 Support Services Call for support with getting food and groceries, urgent personal support and homemaking services, getting to medical appointments or if you need to talk to someone 1-877-452-4287
Salvation Army - Northridge Church support with food, clothing, furniture, rent, energy assistance, recovery support and more. Call or visit website to request help 905-895-6276

Employment and legal help

ACCES Employment Register for online webinars for job seekers and online ESL chats, access online Resource Centre and call 647-827-1241 for help accessing Employment Ontario programs.
Jobskills Register for online workshops and events. One-on-one employment counselling for jobseekers and employers call 1-866-592-6278 or email info@jobskills.org.
JVC Youth Reach York Region Over the phone and online employment support for youth ages 15 to 30. Call Tim Greenwood 905-713-6244 or Samia Nuru 647-462-8117.
RNC Employment Services Offers online workshops, Hot Jobs page for urgent and current local job opportunities. Call 905-727-3777 and press 0 to book phone appointment.
CONTACT Employment Services Call 905-778-9059 for help with interview skills, job search and resume development. Call 905-778-9059 or email heather@contactsouthsimcoe.ca or natasha@contactsouthsimcoe.ca.
Community Legal Education Ontario (CLEO) answers questions about your legal rights related to employment, housing, family and more.

Government assistance

Ontario Emergency Assistance Apply online or call 1-877-464-9675 for short term financial help to pay for food and housing.
Federal Government Assistance Programs and services for individuals, families and businesses including increases to government benefits and tax credits, the Canada Emergency Response Benefit (CERB), student loan relief, small business wage subsidies, business credit and more.

COVID-19 Updates

Visit trusted sources for information and updates:

Need more help? Call 2-1-1 or connect with 211 Ontario (available 24 hours a day).

Ways to help your community:

Flatten the curve by social distancing and staying at home as much as possible.
Here's a short and informative video on how to social distance when in a grocery store.
Discover volunteer opportunities to safely support your community and help during COVID-19.
Newmarket Chamber of Commerce has information on how you can help support our local small businesses.
Find out how you can donate blood or call 1-888-2-Donate to book an appointment.

This page was last updated on May 13, 2020.