A library card is free if you live, work, go to school or own property in York Region. Otherwise, there is a fee of $30 per year.
How to get a library card
Fill out a library membership registration form and bring identification (ID) to the library to pick up your card. Your ID should show your name and address. For children under 14, a parent or guardian must show their ID and sign for the card.
Only one piece of ID is required if it has your name and current address. Otherwise, you will need one piece of ID with your name, plus a document with your address. Valid IDs accepted include:
Valid IDs accepted for proof of name include:
Membership without ID
If you don't have ID, you can get an e-access card that allows you to log onto library computers and use our online resources. To get an e-access card, please visit or phone the library, or fill out a library membership registration form to get an e-access card. E-access can be picked up from the library.
Lost or stolen library card
Please report lost or stolen cards immediately by contacting us by email, phone or coming in to the library in person. You are responsible for all items borrowed on your library card before reporting it lost or stolen. Once reported, you can get a replacement card for $2.
Library cards for school trips or group visits
If your class or group will visit the library and you would like everyone in your group to get cards, please contact us, so we can prepare the cards before your visit and have them ready for you when you arrive.
Borrowing and managing your items
Viewing your account
You can log in with your library card number and PIN to view your account in the online catalogue. You can renew your items, place holds, and create book lists. You can also maintain your reading history to keep track of books you've read.
Most loans are for three weeks. Some high-demand items may be for a shorter period of time. You must bring your card every time you borrow an item at the library.
Renewing an item
Renew an item in person, by phone or renew an item online. You will need your library card number and 4-digit Personal Identification Number (PIN) to renew by phone or online. Some items cannot be renewed if the item has been placed on hold.
Return your items by 12 a.m. on the due date to avoid fines. There is a 24-hour return slot outside the library. There is also a return box at Upper Canada Mall near the Yonge St. entrance. Items are not picked up from the return box every day, but they are always credited to the date of the last pickup.
You can reserve an item in the online catalogue, in person or by phone. You will be notified by phone or e-mail when it is ready for pick up. Items must be picked up within one week of being notified. If you are going away, you can suspend your holds in the online catalogue or by phone.
Movies and video games
Other special items
Other fees and replacement costs
When an item is five weeks overdue, we send a bill for the cost of the item plus a $5 non-refundable processing fee. If you return the item, you do not owe the replacement cost. If we must send your account to a collection agency, we add a $15 non-refundable fee.