The library complies with the Accessibility for Ontarians with Disabilities Act (AODA), providing services for people with disabilities.
A wheelchair ramp leads to the main entrance of the library, where a round handicap door switch can be pressed to open the doors. Washrooms on the main floor also have round handicap door switches. We also have accessible customer service counters and self-service kiosks. There is an elevator between the floors.
Support people and service animals
If you have a disability you can bring your service animal to the library. If you have a support person, that person may attend a program with you at no extra charge.
We have a wide range of Large Print Books. Find large print books in our catalogue.
We also have a collection of Talking Books. Find talking books in our catalogue.
The library has many online e-resources that are accessible using tools such as large text or a screen reader. EbscoHost has its own built-in article reader.
Centre for Equitable Library Access (CELA)
The library is a member of CELA, which provides books, newspapers, and magazines for individuals with a visual impairment. Formats are available in DAISY audio, e-text and Braille.
You can borrow the library's DAISY audio discs any time. Free DAISY software is required to use these. You can join CELA to get digital downloads or home delivery of DAISY discs, Braille, or described video.
Please contact us if you want to sign up for CELA.
If you are unable to come to the library in person, we can provide delivery of books to your home. Find out more about Homebound Service.
York Info community information and volunteer service
Find out about local services and volunteer jobs for people with disabilities by searching the York Info database. You can also ask at the York Info desk in the library.
Our accessible computer workstation is equipped with a number of features and technology to assist you. Find out more about our accessible computers and technology.
The library welcomes feedback on how we can make our services more accessible. You can phone or email us.