My Account

Q: Why do I need to have a separate Username and Password when I already have a PIN number?

Q: What can I do If I have forgotten my Username and Password?

Q: How does MY ACCOUNT differ from checking my records on the old website?

Q:I have logged into MY ACCOUNT and do not see results in My Future Picks or My Reading List. Why?

Q: I added a list of titles to My Future Picks that I would like to read. They were listed automatically but I cannot place a hold on them. Why?

Q: Why are the results of My Future Picks nothing like the items I want to read?

Q: Why did I not receive any hits based on a search of John Grisham in My Future Picks?

Q: Why are books indicated as Returned or Checked out on My Reading List?

Q: How do I remove a title from My Reading List?

Q: Why does My Profile indicate that I have already registered when I try to create a Username and Password?

Library Catalogue

Q: How do I use the Library Catalogue?

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A: MY ACCOUNT functions separately from the Library's database, so it requires a different Username and Password.

A: At the top of the MY ACCOUNT page, click on "Forgot Username/Password?" If you have forgotten your Username, enter the barcode on your Library card. If you have forgotten your Password, enter your Username. An email will be sent to you with your MY ACCOUNT Username and Password.

A: MY ACCOUNT has the added benefit of features such as My Reading List and My Future Picks, with other features to be added in the future.

A: You must first activate these features in My Profile. Once active, My Reading List will compile a list of books that you have checked out and returned. This list will not include books that you checked out and returned prior to using MY ACCOUNT. My Future Picks will begin compiling a list each night consisting of NEW books added to the Library's catalogue that match the Title, Author or Subject you have specified.

A: My Future Picks will list only materials that are NEW additions to the Library. If you add a book to your list that is already part of the Library's collection it will show up but you will not be able to place a hold on it. However, if a new copy of the same book arrives in the Library, My Future Picks will allow you to place a hold on it.

A: If your criteria is very generalized (i.e. selecting "food" as a Subject), My Future Picks will compile a very broad list of books related to food, which may include children's books, cookbooks, young adult books, etc.

A: Authors are catalogued by last name first, so searches must follow this pattern in order to return any results. You should also ensure that the name is spelled correctly.

A: My Reading List compiles a history of books you have read by keeping track of those you have checked out and returned (up to a total of 50), which it does by indicating their current status.

A: My Reading List compiles a maximum of 50 books, after which the oldest book on the list will automatically be removed. You can permanently store up to 45 books by placing a check mark in the box beside them.

A: It is possible the password is being used by another patron so you may want to try another one.

A: Click on How to use the Library Catalogue for more details.